You can return the unopened merchandise in the original packaging within the warranty period and provide a receipt or proof of purchase. We will provide free refund or exchange service. If the warranty period expires after purchase, we will not be able to provide you with a free refund or exchange.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.
To follow-up on the status of your return, please contact us at firstname.lastname@example.org.
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at email@example.com with details of the product and the defect.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
To return the item you purchased, please mail it to: RM.301 3F Building A, 46 Pupai Rd, Shenzhen Shi, Guang Dong province, China 518172
We are responsible for the shipping cost by “wrong delivery” and “quality problem”.
The customer is responsible for the shipping cost by “bought it wrong” or“don't need it anymore”. The shipping cost for return will be refunded by PayPal or Western Union.