1.Order Confirmation and Tracking:
You can visit the order status page to check the progress of your order as it's fulfilled. When We update order confirmation and shipping statuses, we will send you a link to the order status page by email, SMS text.
Most of our products are sent from the following head office address: 46 Pupai Rd Long Gang Zhong Xin City, Longgang, Shenzhen, Guang Dong province, China 518172. Products sent from this address will be sent within 2 working days after confirmation of payment and will take the other 3~7 days to arrive. We will send orders by HK DHL, UPS, TNT, or FedEx.
We also get a local warehouse in the United States, Australia, and Europe for specific products which will be indicated when you make orders. And the lead time will be faster, which will be sent within 1~2 working days after confirmation of payment and will take the other 2~3 days to arrive. We do not have one-night delivery.
While the efficiency of export customs clearance and import customs clearance will affect the speed of delivery. The efficiency of express delivery will also affect the final delivery time.
3.Freight (Shipping Charges)
The freight of the orders depends on the weight of products and consignee address. For getting the shipping charges, you can enter information in the estimate shipping section of the product page. Our service covers the United States, Canada, Australia, New Zealand, and some European countries.
Under the regulation of local customs policy, the taxes for different countries are very different. If the goods are sent from our head office, the taxes will be paid by the customer when the order is imported. The amount of taxes depends on local regulation. The taxes are collected by the customs office during import. If you order the products from warehouses in the United States, Australia, and Europe locally, the taxes will be free.
When we ship the goods, we will send you an email with the tracking number. You can check the shipping information by clicking on the following website:
- DHL: www.dhl.com/en.html
- UPS: www.ups.com
- FedEx: www.fedex.com
- TNT: www.tnt.com/portal/location/en.html