You can visit the order status page to check the progress of your order as it's fulfilled. When We update order confirmation and shipping statuses, we will send you a link to the order status page by email, SMS text, or through the Shop app.
Most of our products are sent from following head office address: 46 Pupai Road RM.301 3F Building A Shenzhen Shi, 518172, China. Products sent from this address will be sent within 2 working days after confirmation of payment and will take the other 3~7 days to arrive. We will send orders by HK DHL, UPS, TNT, FedEx, or EMS.
We also get a local warehouse in the United States, Australia, and Europe for specific products which will be indicated when you make orders. And the lead time will be faster, which will be sent within 1~2 working days after confirmation of payment and will take the other 2~3 days to arrive. We do not have one-night delivery.
While the efficiency of export customs clearance and import customs clearance will affect the speed of delivery. The efficiency of express delivery will also affect the final delivery time.
The freight of the orders depends on the weight of products and consignee address. You can get specific freight by check out. Our service covers the United States, Canada, Australia, New Zealand, and some European countries.
The type of notification you receive depends on the contact information you enter at checkout. For example, if you enter your email address and phone number, you will receive email and SMS text notifications. You can choose opt-in to these notifications.
If you want to get order status updates by email, then we will send you email include a link to the order status page.
The order status page is the final page of our store's checkout. The order status page lets you:
check the status of their shipment
see real-time updates on the location of their shipment
opt in or out of Messenger, SMS, and email notifications
click to begin shopping in your online store again
Under the regulation of local customs policy, the taxes for different countries are very different. If the goods are sent from our head office, the taxes will be paid by the customer when the order is imported. The amount of taxes depends on local regulation. The taxes are collected by customs office during import.